Inland Business Systems
  • Inland Business Systems
  • Hourly
  • Full Time

Medical, Dental, Vision, RX, Flexible Spending, Life, AD&D, LTD, 401(k) w/match, travel assist, paid holidays

We are seeking a talented, unique and motivated individual who is looking for a great opportunity to work and grow with a reputable corporation; Inland Business Systems, a Xerox company based in Sacramento, CA 

Inland is owned by Global Imaging Systems, a wholly-owned subsidiary of Xerox Corporation.  Global companies offer thousands of middle-market customers a one-stop solution for office technology needs in 32 states and the District of Columbia.  The company provides a broad line of office technology solutions including the sale and service of copiers and other automated office equipment, network integration services, and electronic presentation systems.  The company is also a disciplined, profitable consolidator in the highly fragmented office technology solutions industry. 

We are a vibrant consulting organization, high in entrepreneurial spirit and unsurpassed energy.  At IBS you will learn what it means to be part of a business with purpose and strong community values.

Skills Required:

  • Accuracy, Detail oriented, Initiative. Good written and verbal communication with customers, vendors, and coworkers. Ability to meet deadlines; Ability to solve practical problems and carry out responsibility with minimum direction; Ability to prioritize multi task responsibilities.
  • Windows, Microsoft Office 2010, Outlook, Internet Explorer, Excel, Word, Outlook, 10-Key and type a minimum 40 wpm.

Collections/Accounts Receivable:

  • Provide clerical assistance and data entry in all aspects of operation.
  • Brainstorm weekly with co-workers and department supervisor for continual process improvement customer complaints & provide customer satisfaction. Enhance and improve current processes for improve workflow.
  • Stay abreast of changes in industry that can benefit the customer.

Primary Duties:

  • Responsible for collection of past due amounts
  • Call customer's for payment; Take billing calls as demand necessitates
  • Send collection letters; ADS - Credit holds; Handle all billing disputes
  • Researching customers problems
  • Research payment received
  • Return duplicate payments back to customers
  • Reconcile customer's accounts; Process credit card payments.
  • Fax & mail duplicate invoices/statements; Update customers address
  • Establish new customer accounts
  • Monthly statements and other administrative duties as necessary.

Secondary Duties:

  • If necessary due to shortage on staff: PHONES/RECEPTION – Back up
  • Answer incoming calls; Take messages; Transfer to voicemail
  • Greet customers.



Inland Business Systems
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